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Outsourcing to China – Not Always a Smooth Ride

Well, I don’t want to make this post a discussion on whether we should outsource work to China (or to any other country for that matter).  The fact is, the further away you outsource, the higher risk you have.  Yes, a higher risk usually translates into a

Treat Your Customers Like Partners. Your Customer is NOT Always Right

What? The customer is NOT always right? Now I got your attention! If you’re a person in a business dealing with customers or clients on a daily basis (it seems like any business out there), chances are you have dealt with customers who are “wrong” many times…

Never Underestimate the Importance of Backing up Your Files

As business owner and a person that travels frequently for both business and leisure, I’ve always adopted good habits when it comes to traveling light and ensuring that my files are always backed up.  If you don’t have a good back up strategy, you risk losing a