customer service Archive

“All clients are equal but some clients are more equal than others.” Okay, this is not quite what George Orwell wrote in his book “Animal Farm” but I’m pretty sure, if he owned a design agency today, he would have said something similar to that. Clients are

What? The customer is NOT always right? Now I got your attention! If you’re a person in a business dealing with customers or clients on a daily basis (it seems like any business out there), chances are you have dealt with customers who are “wrong” many times…